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Frequently Asked Questions
After you have purchased an image from Photos.santabanta.com, you will be taken to your cart page and Download link will be activated right next to the images just purchased. Click on the download link and your download would begin.

1. On a PC

  • You will see a popup prompting to open with or save file.
  • Select save file
  • Browse to location of choice, click "Save"

2. On a MAC

  • The image will open in a new window
  • Ctrl click the image and select save file
  • Browse to location of choice, click "Save"

P.S.: Your purchased images would be available for download for 24 hrs from the time you bought them.

How do I purchase multiple images at one time?
To purchase multiple items at one time just select the images you want buy and send them to your cart by clicking on Add to Cart button in the preview page. After adding the desired images, select the ones you want to buy by checking the checkbox right above the images in your cart. Click on the Buy Images to proceed with the payment. After you have purchased the images you will get download links next to each image you have just bought.
Which image sizes are available for Download?
Please check this link: Price for the detailed information about sizes.
Why am I getting an error while trying to sign into the site?
You probably have entered invalid Username or password. Please re-check your username and password and login again. If you are still receiving this error message and are not attempting to have multiple users, please contact customer service.
Will you share my e-mail address to anyone else?
We will not share your e-mail address with other organizations for commercial purposes without your consent.
How may I use photos.santabanta.com images?

You may use our photos for:

  • Comps, layouts, and other materials for test or sample use.
  • Personal (noncommercial) materials.
  • Publications.
  • Theatrical exhibitions.
  • Broadcasts.
  • Web pages and other electronic distribution systems.

For the full list of terms and conditions, please read our terms and conditions .

What is an exclusive rights image?
It implies that only your company is allowed to use this image for the next 3 months. Once you buy it for exclusive purpose, we would remove the image from the database and it would only be available for sale after the expiry of 3 months. However, you can also this buy this image for perpetuity, the rates would have to be taken by you by communicating with our representative(hyperlink representative to email ID). If someone has bought this image before you, you would not be available to buy it.
What is an non-exclusive rights image?
It implies that anyone can buy and use this image even after you have purchased it.
What are the usage restrictions for http://photos.santabanta.com images?
The images contained here cannot be used for commercial purposes except for the images precurrred for mobiles wherein these images can be resold by wap sites or by mobile operators as downloads. These images can also not be used for advertisement purposes or for any other commercial purpose not expressly mentioned on our website. In case of doubt, you can get in touch with our representative. However, these images can be used for presentations by ad agencies or any other similar use. These images can also be used by ad agencies wherein they have signed up with an actor for endorsements. If any image/s is/are required for calendars, promotional products, commercial or advertisement purposes, the negotiations have to be done with our representative.
Can I use images from http://photos.santabanta.com for a logo or company trademark?
No you can’t. For full details of terms and conditions, please read our licensing terms.
Can I use images from http://photos.santabanta.com for an advertisement or brand building?
No you can’t. Please contact us in case you need an image for advertisement or brand building purpose.
Can I use images from http://photos.santabanta.com on websites?
Yes you can. For full details of terms and conditions, please read our licensing terms.
Can I modify an image and claim copyright on the "derivative" work that I have created?
No, you are not permitted to claim copyright on any work that incorporates images from Santabanta.com. Copyright of images from Santabanta.com is retained by Santabanta.com or third-party suppliers.
What is a keyword based search?
A keyword based search is done by referring to the keywords or tags for a particular image. Keywords
Each image is associated with several descriptive keywords. Typing those descriptive keywords would land you to images containing those keywords. Choose keywords that best describe the image(s) you are looking for. If you are searching for Aishwarya Rai sitting on a chair, type “Aishwarya Rai Sitting chair” .
What is a Name based search?
A name based search is referred to search which looks for the name of the celebrity and not the keywords. This is done if you are very precise with the spellings of the celebrity, otherwise you may not get what you are looking for.
How do I narrow down my results?

There are a number of ways to zero in on the types of images you are looking for. The images are categorized in a way to help user reach the desired result. There are three main categories of photos:

  • Photoshoots: This category holds Photoshoot images only.
  • Events: This category contain candid pictures of celebrities.
  • Caricatures: As the name suggests these are the caricatures or visual representation of artist of a particular celebrity.

So in case you are looking for Aishwarya Rai photoshoots, you need search it as “Aishwarya Rai” and select the category “Photoshoots”.

What are keywords?
Keywords are the descriptive words that best describe the image(s) you are looking for. The search engine assigns keywords to its images based on guidelines standardized by The Picture Agency Council of America (PACA). A picture of Aishwarya Rai sitting on a couch may have keywords such as, “Aishwarya”, “Rai”, “couch”, “sitting”, “relax”, and so on.
What credit cards do you accept?
We accept Visa, American Express, Diners Club and JCB card.
Do you guarantee credit card security?
Santabanta.com credit card transactions are secure because a 128-bit SSL encrypted session protects your personal information as it travels between your computer and our payment gateway. Additionally, credit card details (such as credit card number, Credit Security Code and expiry date) are not stored on any server once the transaction is complete.
What other forms of payment do you accept?

Apart from credit cards, we accept payments through your ATM/Debit Card, Net Banking, Demand Drafts and Cheques.

Here is a list of banks for Net Banking:
ABN AMRO Bank, Axis Bank, Bank of India, Bank of Maharashtra, Canara Bank, Citibank, ICICI Bank, IDBI Bank, Centurion Bank, Corporation Bank, Deutsche Bank, Punjab National Bank, Oriental Bank of Commerce, Jammu & Kashmir Bank, Karur Vysya Bank Limited, Kotak Mahindra Bank, The Federal Bank, Bank of Rajasthan, IndusInd Bank, HDFC Bank, State Bank Of India, State Bank Of Travancore, Union Bank Of India, Vijaya Bank and Yes Bank.

You Can pay by demand drafts and cheques as well. The draft/cheque should favour , Santabanta.com Ltd. And should be payable at Chandigarh. As soon as the payment is realized your image would be available for download.

Does http://photos.santabanta.com offer refunds?
No refunds would be done and you will be responsible for and must pay the full amount.
How can I change my password?
Login into the santabanta.com photos account, click the ‘my account’ link which is placed in the top menu bar. That would take you to your account page, click on ‘change password’ and type in your new password in the given form.
Can I see my past downloads?
Yes, you can see your past downloads. In order to do that go into your account by clicking on ‘my account’ . On opening you will see the list of your past downloads.
Can I download images without signing up with http://photos.santabanta.com?
No, you can’t. In order to keep the record of downloads and your vital information you have to be registered with Santabanta.com photos.
Why can't I download images?
You might be facing this problem because of you internet connection. Please check you internet connection and try again. If the problem persists please contact us.
Why is the image I downloaded not the size or dpi that is listed on the site?
We have multiple sources through which we get these photographs. So there can be a lower or higher resolution. It can be adjusted in Adobe Photoshop, go to ‘Image’ --- ‘Image Size’ and you’ll see that the resolution listed may be something other than 300dpi. Uncheck the ‘Resample image’ option and change the dpi of the file to the correct dpi. The height and width of the file will change in the document size window to reflect the change. Click ok and you’re done.
For how long would be the images available to download after the payment?
You will be able to download images for 24 hours from the time you bought them. After this time frame you have buy the image again to download that image. If you have difficulty downloading a file and are over the 24 hour timeframe, please contact us.
Can I reuse an image from photos.santabanta.com which I bought and used earlier?
No, we don’t allow a reuse of an image. Photos.santabanta.com permits you to use an image you bought only once. In order to use the image again, you have to re-buy the image.